Residents of luxury buildings demand more of the concierge

Feb.February 15, 2014 01:00 PM

 Concierge services in high-end Manhattan properties are increasingly being asked to go above the call of duty, performing services such as wedding planning, pet-walking, carpet-cleaning and computer set-up.

For instance, on Valentines Day, Isabelle Hogan — the chief concierge at the Mark, a condo-hotel at 25 East 77th Street on the Upper East Side – sprinkled flower petals on the floor, put champagne on ice, and filled bedrooms with candles for building residents.

Jenene Ronick, CEO of Luxury Attaché, which services 20 residential buildings in Miami and New York, Including 100 Eleventh Avenue and New York by Gehry at 8 Spruce Street, told the Wall Street Journal that homeowners’ increasingly want to feel like they are living in a hotel.

But that doesn’t mean that concierges come from hospitality backgrounds. The shifting demand for concierges that can accommodate any request at a moment’s notice means that concierges are now coming from creative sectors – many started as fashion designers or chefs, according to the Wall Street Journal. [WSJ]Christopher Cameron

Related Articles

(Image by Wolfgang & Hite via Dezeen)

Hudson Yards megadevelopment inspires a new line of sex toys

Cammeby's International Group founder Rubin Schron and, from top: 194-05 67th Avenue, 189-15 73rd Avenue and 64-05 186th Lane (Credit: Google Maps)

Ruby Schron lands $500M refi for sprawling Queens apartment portfolio

Wendy Silverstein (Credit: Getty Images)

Wendy Silverstein, co-head of WeWork’s real-estate fund, is out

Urban Outfitters CEO Richard A. Hayne and Ralph Lauren store CEO Patrice Louvet (Credit: Getty Images)

More major retailers furlough employees, withhold rent

David and Victoria Beckham buy condo at Zaha Hadid-designed tower in Miami

David and Victoria Beckham buy condo at Zaha Hadid-designed tower in Miami

Manhattan resi listings continue nosedive: report

Manhattan resi listings continue nosedive: report

From left: Ace Watanasuparp, SVP National Director of Strategic Sales, Citizens Bank; Alan Rosenbaum, CEO/Founder, GuardHill Financial Corp; Mark Favaloro, President, New York Association of Mortgage Brokers

Home lending in the time of corona: “Underwriting is really difficult right now”

Simon Property Group CEO David Simon David Simon (Credit: Mireya Acierto/Getty Images, iStock)

Retail rout continues as Simon furloughs a third of employees