By the end of the year, Hilton’s stab at creating the future of hotel experiences, the “connected room,” will be available at properties in Memphis, Washington, D.C. and Dallas.
The online room’s functionality hinges on a new app, Hilton Honors, which controls lights, heating, cooling and the room’s built-in electronics, according to the Memphis Business Journal.
Guests download the app onto their phone and it becomes their remote control for their room; they can even personalize the decor by, for example, uploading a selfie onto one of the room’s digital screens.
The settings can be saved to the app so that the next Hilton room guests stay at –so long as it’s a “connected room”– the same specifications will be programmed in automatically.
With a Bluetooth connection allowing other devices to easily join the “connected room” system, Hilton is confident they’re future-proofing for whatever new tech gadgets or systems come their way.
“The next 10 innovations coming down the road, we’ll be able to push that much quicker,” said VP of brand and guest technology Josh Weiss to the Business Journal.
Hilton CEO Chris Nassetta said “components” of the new features would be in all the hotelier’s properties within the next three years.
[Memphis Business Journal] — E.K. Hudson