Bankrupt department store heir’s parting words: “Blow up the model”

After over a century of business, Bon-Ton Stores is shuttering
June 03, 2018 01:25PM

(Credit from back: Mike Kalasnik, Pixabay)

As he watches the store his grandfather founded in 1898 shutter, Tim Grumbacher has some advice for fellow retailers.

“If I had had the foresight to realize I had to blow up the model, I would have,” he told the Wall Street Journal.

Grumbacher is the former CEO, former chairman and largest shareholder of the department store chain Bon-Ton, which filed for bankruptcy protection in February of this year.

Outsiders, such as Fitch Ratings’ Monica Aggarwal, say the beginning of the end for Bon-Ton was the start of the chain’s debt-driven expansion in 1987 that backed the company into a corner.

“They weren’t able to invest, because their cash was going to pay down debt,” Aggarwal said to the Journal. But Grumbacher stands by the expansion; to him, the issue began with CEOs who held the position subsequent to him.

“It would have taken an imagination that wasn’t there,” he said about transforming Bon-Ton into a different kind of retailer. “You almost have to be a series of specialty stores that people can get into and out of much faster.”  [WSJ]Erin Hudson