TRD Insights: Here’s where people are complaining about social distancing the most in NYC

Zip codes with higher rate of social distancing complaints have also seen fewer Covid-19 cases

Richer zip codes see more complaints to 311 about lax social distancing — and fewer actual coronavirus cases. (Photo by Noam Galai/Getty Images)

The temperature on Saturday, April 25, was a balmy 64 degrees, and many New Yorkers hit the streets to enjoy the pleasant weather. Meanwhile, their neighbors called 311 to complain about the lack of social distancing.

Just as coronavirus-related inquiries have skyrocketed since the lockdown, complaints have as well. A new category for “social distancing,” which first appeared in late March, accounts for the vast majority of “Non-Emergency Police Matter” complaints received this month. While 311 used to receive just 20 or so non-emergency police matter complaints a day, social distancing complaints have been coming in at the rate of hundreds a day — and reached a peak of 1,735 on Saturday.

(The NYC OpenData website notes that this data may be incomplete “in part because of operational and system complexities associated with remote call taking necessitated by the unprecedented volume 311 is handling during the Covid-19 crisis.”)

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By combining 311 complaint data with the NYC Department of Health’s data on coronavirus testing, The Real Deal found that complaints about social distancing in different parts of the city bear little relation to the actual risk of infection. If anything, the number of 311 social distancing complaints per capita in NYC zip code has a slight negative correlation with the number of positive coronavirus tests per capita — as well as a weaker positive correlation with median income.

Covid-19 Testing Data and 311 Social Distancing Complaint Data by Zip Code

Zip Code Tabulation Area	Positive Tests	Total Tests	Population	Median Income	Positives per 1000	Tests per 1000	Positive Test Rate	Social Distancing Complaints	Complaints per 1000
10001	299	737	22924	US$88,526	13.04	32.15	40.57%	144	6.28
10002	808	1684	74993	US$35,859	10.77	22.46	47.98%	272	3.63
10003	378	1014	54682	US$112,131	6.91	18.54	37.28%	213	3.90
10004	26	77	3028	US$157,645	8.59	25.43	33.77%	29	9.58
10005	49	166	8831	US$173,333	5.55	18.80	29.52%	22	2.49
10006	21	77	3454	US$176,250	6.08	22.29	27.27%	11	3.18
10007	46	176	7023	US$246,813	6.55	25.06	26.14%	71	10.11
10009	579	1473	57925	US$61,548	10.00	25.43	39.31%	290	5.01
10010	224	733	33730	US$117,923	6.64	21.73	30.56%	70	2.08
10011	449	1079	50472	US$128,613	8.90	21.38	41.61%	158	3.13
10012	135	414	23411	US$109,037	5.77	17.68	32.61%	91	3.89
10013	201	553	28709	US$105,442	7.00	19.26	36.35%	65	2.26
10014	251	639	30738	US$126,601	8.17	20.79	39.28%	106	3.45
10016	559	1554	51057	US$117,004	10.95	30.44	35.97%	155	3.04
10017	125	396	15801	US$127,506	7.91	25.06	31.57%	65	4.11
10018	182	479	9687	US$108,914	18.79	49.45	38.00%	63	6.50
10019	487	1222	43703	US$98,833	11.14	27.96	39.85%	158	3.62
10021	469	1371	46215	US$118,289	10.15	29.67	34.21%	84	1.82
10022	280	840	31125	US$135,363	9.00	26.99	33.33%	73	2.35
10023	474	1383	62435	US$130,452	7.59	22.15	34.27%	146	2.34
10024	533	1501	59001	US$131,668	9.03	25.44	35.51%	127	2.15
10025	1014	2543	92805	US$85,930	10.93	27.40	39.87%	234	2.52
10026	510	1186	39363	US$58,884	12.96	30.13	43.00%	146	3.71
10027	759	1635	64548	US$46,113	11.76	25.33	46.42%	264	4.09
10028	399	1197	47793	US$125,140	8.35	25.05	33.33%	170	3.56
10029	1410	2883	79597	US$34,016	17.71	36.22	48.91%	201	2.53
10030	395	791	29882	US$37,232	13.22	26.47	49.94%	122	4.08
10031	973	1756	60254	US$49,891	16.15	29.14	55.41%	186	3.09
10032	1125	2111	64264	US$50,391	17.51	32.85	53.29%	173	2.69
10033	1002	1811	59607	US$58,614	16.81	30.38	55.33%	179	3.00
10034	534	1115	42910	US$54,716	12.44	25.98	47.89%	187	4.36
10035	745	1442	35743	US$30,081	20.84	40.34	51.66%	161	4.50
10036	341	819	27428	US$91,936	12.43	29.86	41.64%	156	5.69
10037	339	716	21139	US$45,041	16.04	33.87	47.35%	72	3.41
10038	196	456	22800	US$86,058	8.60	20.00	42.98%	96	4.21
10039	397	851	27726	US$39,653	14.32	30.69	46.65%	102	3.68
10040	748	1379	44571	US$47,137	16.78	30.94	54.24%	152	3.41
10065	273	901	28109	US$127,375	9.71	32.05	30.30%	62	2.21
10069	46	139	5085	US$110,625	9.05	27.34	33.09%	8	1.57
10075	335	846	21556	US$137,146	15.54	39.25	39.60%	61	2.83
10128	536	1638	59256	US$114,010	9.05	27.64	32.72%	170	2.87
10280	35	133	9384	US$169,844	3.73	14.17	26.32%	17	1.81
10282	62	143	5593	US$250,001	11.09	25.57	43.36%	20	3.58
10301	955	2127	38733	US$55,802	24.66	54.91	44.90%	94	2.43
10302	523	1109	18204	US$64,103	28.73	60.92	47.16%	66	3.63
10303	721	1577	25947	US$62,558	27.79	60.78	45.72%	66	2.54
10304	1153	2518	41064	US$52,199	28.08	61.32	45.79%	58	1.41
10305	1019	2499	42298	US$76,489	24.09	59.08	40.78%	47	1.11
10306	1241	3249	53142	US$79,569	23.35	61.14	38.20%	123	2.31
10307	341	865	15232	US$80,893	22.39	56.79	39.42%	28	1.84
10308	569	1528	30186	US$93,963	18.85	50.62	37.24%	20	0.66
10309	753	1995	33531	US$103,175	22.46	59.50	37.74%	63	1.88
10310	600	1460	23262	US$72,093	25.79	62.76	41.10%	62	2.67
10312	1323	3277	61741	US$95,064	21.43	53.08	40.37%	116	1.88
10314	2264	5403	90761	US$86,742	24.94	59.53	41.90%	194	2.14
10451	1313	2490	47798	US$28,921	27.47	52.09	52.73%	147	3.08
10452	1798	3338	76078	US$28,277	23.63	43.88	53.86%	207	2.72
10453	1796	3329	79606	US$25,275	22.56	41.82	53.95%	150	1.88
10454	892	1714	38203	US$21,149	23.35	44.87	52.04%	114	2.98
10455	976	1838	42283	US$26,801	23.08	43.47	53.10%	126	2.98
10456	1917	3618	94218	US$27,106	20.35	38.40	52.99%	203	2.15
10457	1597	3039	74554	US$27,420	21.42	40.76	52.55%	180	2.41
10458	1574	3119	83960	US$33,932	18.75	37.15	50.46%	174	2.07
10459	1176	2163	48351	US$27,687	24.32	44.74	54.37%	148	3.06
10460	1278	2460	59505	US$26,866	21.48	41.34	51.95%	167	2.81
10461	1536	3266	50348	US$56,612	30.51	64.87	47.03%	159	3.16
10462	1835	3849	76756	US$52,409	23.91	50.15	47.67%	152	1.98
10463	1478	3353	71360	US$58,551	20.71	46.99	44.08%	202	2.83
10464	113	317	4434	US$93,365	25.48	71.49	35.65%	81	18.27
10465	1279	3015	44205	US$74,796	28.93	68.20	42.42%	128	2.90
10466	1981	3817	72479	US$51,477	27.33	52.66	51.90%	91	1.26
10467	2689	5121	103732	US$37,015	25.92	49.37	52.51%	222	2.14
10468	1930	3495	78647	US$36,046	24.54	44.44	55.22%	151	1.92
10469	2394	4478	73870	US$63,652	32.41	60.62	53.46%	87	1.18
10470	375	812	15432	US$57,160	24.30	52.62	46.18%	40	2.59
10471	478	1156	21896	US$85,707	21.83	52.80	41.35%	39	1.78
10472	1536	2755	68796	US$30,977	22.33	40.05	55.75%	109	1.58
10473	1552	3164	59609	US$41,638	26.04	53.08	49.05%	109	1.83
10474	267	517	12127	US$25,493	22.02	42.63	51.64%	69	5.69
10475	1445	3252	43208	US$50,832	33.44	75.26	44.43%	69	1.60
11004	468	802	15234	US$92,657	30.72	52.65	58.35%	19	1.25
11101	493	1171	30043	US$65,392	16.41	38.98	42.10%	227	7.56
11102	478	978	30800	US$64,067	15.52	31.75	48.88%	147	4.77
11103	421	929	36140	US$71,437	11.65	25.71	45.32%	137	3.79
11104	380	796	26119	US$61,269	14.55	30.48	47.74%	64	2.45
11105	406	1011	37382	US$73,959	10.86	27.05	40.16%	187	5.00
11106	502	1123	38363	US$63,703	13.09	29.27	44.70%	124	3.23
11109	44	152	5981	US$148,590	7.36	25.41	28.95%	15	2.51
11201	501	1378	62823	US$124,996	7.97	21.93	36.36%	269	4.28
11203	1606	2951	75451	US$51,277	21.29	39.11	54.42%	140	1.86
11204	1575	3024	76978	US$49,785	20.46	39.28	52.08%	192	2.49
11205	559	1268	46064	US$56,708	12.14	27.53	44.09%	197	4.28
11206	1173	2376	88349	US$36,404	13.28	26.89	49.37%	272	3.08
11207	1551	3049	91972	US$37,243	16.86	33.15	50.87%	227	2.47
11208	1740	3146	98660	US$40,733	17.64	31.89	55.31%	169	1.71
11209	914	2098	67809	US$72,314	13.48	30.94	43.57%	155	2.29
11210	1350	2550	67040	US$65,900	20.14	38.04	52.94%	96	1.43
11211	1584	3078	102624	US$71,225	15.43	29.99	51.46%	228	2.22
11212	1331	2570	76527	US$26,239	17.39	33.58	51.79%	149	1.95
11213	1131	2157	66295	US$41,710	17.06	32.54	52.43%	198	2.99
11214	1190	2311	92946	US$54,041	12.80	24.86	51.49%	142	1.53
11215	500	1309	70156	US$123,583	7.13	18.66	38.20%	208	2.96
11216	556	1217	56308	US$61,121	9.87	21.61	45.69%	219	3.89
11217	446	939	41407	US$107,362	10.77	22.68	47.50%	135	3.26
11218	1350	2519	74508	US$69,415	18.12	33.81	53.59%	219	2.94
11219	2230	4176	90036	US$39,295	24.77	46.38	53.40%	340	3.78
11220	1164	2136	95643	US$47,079	12.17	22.33	54.49%	194	2.03
11221	984	1904	83835	US$50,153	11.74	22.71	51.68%	215	2.56
11222	352	811	36492	US$85,111	9.65	22.22	43.40%	254	6.96
11223	1343	2712	81789	US$50,108	16.42	33.16	49.52%	172	2.10
11224	840	1582	46707	US$33,131	17.98	33.87	53.10%	100	2.14
11225	954	1798	58882	US$55,862	16.20	30.54	53.06%	293	4.98
11226	1678	3085	100277	US$52,052	16.73	30.76	54.39%	292	2.91
11228	530	1108	44994	US$67,911	11.78	24.63	47.83%	109	2.42
11229	1244	2571	83615	US$60,873	14.88	30.75	48.39%	176	2.10
11230	1797	3439	89075	US$49,541	20.17	38.61	52.25%	218	2.45
11231	344	757	37845	US$100,213	9.09	20.00	45.44%	95	2.51
11232	393	657	27602	US$56,661	14.24	23.80	59.82%	117	4.24
11233	987	1917	76819	US$40,449	12.85	24.95	51.49%	158	2.06
11234	1892	3644	95666	US$81,399	19.78	38.09	51.92%	163	1.70
11235	1545	3008	78128	US$52,538	19.78	38.50	51.36%	206	2.64
11236	2157	3890	100331	US$67,669	21.50	38.77	55.45%	95	0.95
11237	696	1208	49310	US$51,413	14.11	24.50	57.62%	186	3.77
11238	609	1258	54540	US$85,407	11.17	23.07	48.41%	177	3.25
11239	402	768	13244	US$27,104	30.35	57.99	52.34%	53	4.00
11354	864	1604	55200	US$42,500	15.65	29.06	53.87%	106	1.92
11355	965	1801	80853	US$39,207	11.94	22.27	53.58%	69	0.85
11356	449	871	23362	US$60,493	19.22	37.28	51.55%	74	3.17
11357	653	1377	39902	US$83,951	16.37	34.51	47.42%	95	2.38
11358	459	1007	37190	US$66,129	12.34	27.08	45.58%	56	1.51
11360	269	652	19621	US$86,174	13.71	33.23	41.26%	37	1.89
11361	363	801	27246	US$85,887	13.32	29.40	45.32%	62	2.28
11362	257	600	18721	US$89,185	13.73	32.05	42.83%	36	1.92
11363	86	216	6952	US$104,792	12.37	31.07	39.81%	12	1.73
11364	393	915	36806	US$76,988	10.68	24.86	42.95%	37	1.01
11365	669	1403	44983	US$66,483	14.87	31.19	47.68%	73	1.62
11366	336	652	14650	US$78,990	22.94	44.51	51.53%	30	2.05
11367	827	1713	41824	US$57,933	19.77	40.96	48.28%	67	1.60
11368	3326	4964	112425	US$50,797	29.58	44.15	67.00%	149	1.33
11369	1231	1927	34118	US$54,121	36.08	56.48	63.88%	66	1.93
11370	1144	2071	32514	US$65,098	35.18	63.70	55.24%	50	1.54
11372	1982	3166	61844	US$56,383	32.05	51.19	62.60%	167	2.70
11373	2559	4215	93967	US$51,183	27.23	44.86	60.71%	101	1.07
11374	892	1848	42653	US$63,161	20.91	43.33	48.27%	75	1.76
11375	1293	2725	73488	US$80,542	17.59	37.08	47.45%	151	2.05
11377	1670	3021	86421	US$57,010	19.32	34.96	55.28%	166	1.92
11378	600	1231	37279	US$73,333	16.09	33.02	48.74%	82	2.20
11379	651	1390	37851	US$82,819	17.20	36.72	46.83%	91	2.40
11385	1666	3221	106717	US$72,261	15.61	30.18	51.72%	271	2.54
11411	567	994	20759	US$93,882	27.31	47.88	57.04%	27	1.30
11412	1050	1904	37458	US$78,517	28.03	50.83	55.15%	46	1.23
11413	1081	1988	42443	US$86,324	25.47	46.84	54.38%	27	0.64
11414	684	1307	29219	US$71,648	23.41	44.73	52.33%	70	2.40
11415	425	877	19372	US$68,294	21.94	45.27	48.46%	50	2.58
11416	535	953	27125	US$67,461	19.72	35.13	56.14%	49	1.81
11417	693	1297	31927	US$73,424	21.71	40.62	53.43%	38	1.19
11418	827	1570	38517	US$66,570	21.47	40.76	52.68%	56	1.45
11419	901	1668	49618	US$70,882	18.16	33.62	54.02%	110	2.22
11420	1093	2062	48489	US$67,932	22.54	42.53	53.01%	60	1.24
11421	933	1707	41002	US$72,066	22.75	41.63	54.66%	98	2.39
11422	799	1521	32082	US$89,235	24.90	47.41	52.53%	16	0.50
11423	803	1440	31400	US$70,266	25.57	45.86	55.76%	29	0.92
11426	425	862	20801	US$88,803	20.43	41.44	49.30%	26	1.25
11427	649	1198	24037	US$74,581	27.00	49.84	54.17%	16	0.67
11428	560	982	18929	US$73,699	29.58	51.88	57.03%	11	0.58
11429	787	1325	27403	US$83,240	28.72	48.35	59.40%	23	0.84
11432	1350	2408	62053	US$55,906	21.76	38.81	56.06%	86	1.39
11433	752	1412	36489	US$51,521	20.61	38.70	53.26%	42	1.15
11434	1620	3004	65791	US$62,207	24.62	45.66	53.93%	102	1.55
11435	1269	2423	59296	US$64,086	21.40	40.86	52.37%	90	1.52
11436	425	809	20077	US$75,242	21.17	40.29	52.53%	16	0.80
11691	1795	3083	67094	US$46,147	26.75	45.95	58.22%	71	1.06
11692	473	860	20991	US$44,024	22.53	40.97	55.00%	17	0.81
11693	281	560	12919	US$59,431	21.75	43.35	50.18%	24	1.86
11694	569	1145	21354	US$80,976	26.65	53.62	49.69%	71	3.32
11697	81	181	3540	US$103,580	22.88	51.13	44.75%	6	1.69

Source: NYC Department of Health and NYC 311

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TRD Insights: Here’s where people are complaining about social distancing the most in NYC

Covid-19 Testing Data and 311 Social Distancing Complaint Data by Zip Code

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