The Real Deal Miami

Concierges seeing residents spending less

December 04, 2008 04:48PM

Concierge services, many of which cater to residents of
luxury buildings, are seeing residents, even the most wealthy, less
interested in luxury experiences. Residents are making less use of private aviation and are more interested in events with free food. They are downgrading to shorter vacations and less expensive accommodations. But the concierge business does not seem
to be suffering — Abigail Michaels, one concierge service, said it has seen a slowdown but has also hired
seven new staffers, and membership levels have stayed strong at
Quintessentially, another service.