The Real Deal Miami

Bank of America tops in complaints

January 18, 2011 12:26PM

There have been more customer complaints against Bank of America than
any other Florida bank in the past three years, according to a study by
Kenneth Thomas, a Miami-based banking analyst. In 2010, there were a
total of 1,379 complaints filed against Florida banks, although that
number was fewer than the 1,840 in 2009. Bank of America had 227
complaints against it in 227 filed to the Florida Division of Financial
Institutions. Bank of America was the largest bank in the state as of
June 30, according to the FDIC. [SFBJ