The Real Deal Miami

Florida law firm requests AGs investigate Wyndham timeshares

From left: Michael Finn and the Wyndham Royal Vista in Pompano Beach

Florida-based law firm Finn Law Group filed requests for investigation to Attorney Generals in 17 states alleging that Wyndham Vacation Ownership Resorts used deceitful timeshare sales methods. Finn collected 101 people who claim to be victims of exploitative sales pitches carried out by Wyndham. They say Wyndham lured them to lengthy sales sessions and pressured them to buy timeshare interests. The firm assured hesitant buyers that it would help them rent units out or buy them back out right, if the buyer wanted to sell or the units became a burden.

But the units were difficult to rent — largely because of escalating meaintenance fees and assessment costs — and Wyndham refused to buy them back, the complaint alleges. Further, the contracts specifically limit the enforceable part of the aggrement only to the pritend temrs, and not the sales pitch promises.

“Wyndham will tell you they do not condone unscrupulous sales tactics,” noted attorney Michael Finn, principal at Finn Law Group. “But these 101 affidavits, filed under oath, tell quite a different story. These are not isolated events, these are regular deceptive business/sales practices not only supported by Wyndham management, but encouraged.”

Florida was one of the 17 states where a consolidated Consumer Complaints and Requests for Investigation was filed. Wyndham operates 16 timeshare resorts in the state, including four in South Florida. They are the Wyndham Palm-Aire in Fort Lauderdale, the Wyndham Royal Vista, the Wyndham Santa Barbara and the Wyndham Sea Gardens, all of which are in Pompano Beach.

Finn also filed the complaint to the Federal Trade Commission.

Wyndham Vacation Ownership Resorts was not immediately available for comment. — Adam Fusfeld

  • Wyndham timeshare presentations are hardcore and very long-lasting, people are usually pressured and bullied into buying a timeshare. The company has been sued in federal court several times by many wyndham timeshare owners for committing wrongs in their vacation credits, such as breach of contract, violation of California’s Timeshare Act and breach of fiduciary duty, among others.

  • Timeshare industry is known for being very susceptible to scams; however, timeshare properties are still a successful business for most resorts. In these times of rough economy, it is important to take care of our money, and timeshares are not in the way to achieve the financial security that we are all looking for.

  • Thousands of International travelers, particularly from the US and Canada, have fallen victims of timeshare fraud while vacationing. Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales.

  • The timeshare industry has been into the lion’s mouth for the last couple of years, and it has generated lots of controversy and discussions in many forums and blogs on the web. However, since we’re living an economic downturn, anyone would expect that the timeshare sales collapse, but instead of that the sales seem to be increasing… but this comes with a trap: timeshare scams are increasing too. That leads us to the question: then, why keep people investing on timeshares?