The Agency’s New York City and Northeast offices are getting a new captain.
Industry veteran Juliet Clapp is joining the Los Angeles-based brokerage as the region’s senior vice president and managing partner, the firm announced Monday. She’s joining from Brown Harris Stevens, where she served as an executive for more than four years.
In her new role, Clapp is charged with overseeing the Agency’s 107 agents in New York City, as well as others across the brokerage’s offices in Long Island, New Jersey, Connecticut and Maryland, among others. The firm has more than 300 agents across the region, including at its franchises.
“My main focus is to jump into New York first,” Clapp said and added that her priorities include digging into the company’s culture and continuing to build relationships with agents, other brokerage heads and the Real Estate Board of New York. “They’ve already had incredible momentum, and my goal is to continue that momentum.”
The California-based firm — co-founded by celebrity broker and reality TV star Mauricio Umansky in 2011 — established a foothold in New York in 2022, when it acquired local firm Triplemint. The merger, which included Triplemint’s 250 agents and tech platform, came as the firm was on an expansion spree, launching 17 offices between 2021 and the start of 2022.
Brokerage president Rainy Austin said she and other executives at the firm had long had their eye on Clapp, who she’s considered a friend over the years.
“Our relationships started even before the Triplemint merger,” Austin said. Clapp “was one of the first people I reached out to when we expanded out [to New York].”
Clapp is replacing Molly Townsend, who stepped down from the role in the fall. Townsend, who also served as a sales manager at Douglas Elliman, joined the Agency as part of the Triplemint acquisition. She’s now heading her own coaching and consulting business, according to her LinkedIn.
Clapp has worked in the industry for more than two decades, including roles at Citi Habitats before its merger with the Corcoran Group in 2020 and at Town Residential, where she managed two offices before the firm shuttered in 2018. She was also executive director of sales at Halstead before it merged with Brown Harris Stevens in 2020.
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“I [built] a new culture with a new firm… I’ve dealt with a merger and with the changing of names,” Clapp said. “All my experiences align beautifully to support this new role.”
Clapp is taking over the reins as the Agency has expanded across the region, including launching its second New York City outpost in Park Slope, Brooklyn in September. It also opened an office in Fire Island last summer and added its first Hamptons office, led by former “Million Dollar Listing” star Tyler Whitman and longtime broker Dana Trotter, in 2023.
A spokesperson for Brown Harris Stevens said the firm “[wishes] Juliet all the best in her new endeavor.”