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Residential
Texas

College Station property manager accused of ripping off students 

Asset Hero Property Management accused of overcharging tenants and landlords

Asset Hero Property Management's Kyle Dwyer and Sarah Dwyer
Asset Hero Property Management's Kyle Dwyer and Sarah Dwyer (Asset Hero Property Management, Getty)

A property management company is under fire after a TV station and a Houston-area investigative consulting firm exposed its alleged wrongdoings.

Dolcefino Consulting compiled a long list of disgruntled property owners and renters who say College Station-based Asset Hero Property Management ripped them off, KBTX reported. Many of the alleged victims were students at Texas A&M University and their parents.

Asset Hero president Kyle Dwyer received a two-year suspension and $3,000 fine from the Texas Real Estate Commission in May. The commission found that Dwyer violated the state’s real estate code by charging tenants for fees that were outside the scope of their leases, along with other misdeeds.

Some former residents of Asset Hero properties have sued the company. In Brazos County, there are five active civil cases and several small claims cases involving Dwyer, the outlet said, citing county records.

On July 5, Dolcefino posted a 12-minute YouTube video in which Asset Hero’s alleged victims described negative experiences with the company. One tenant’s dad, Mark Awe, spoke about being charged for repairs and services that never happened. 

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One former tenant said he and his roommates hired professional cleaners and brought their rental to “move-in ready” status but still lost their security deposit and were charged thousands of dollars on top of that upon moving out.

Dwyer’s “business model is based on taking advantage of young college students, who first of all, have no money,” Awe said in the video.

Former tenants questioned whether the Texas Real Estate Commission, Brazos County officials, and Texas A&M University are doing enough to protect Texas A&M students and their families from the company, which has an F rating from the Better Business Bureau.

Asset Hero is still operating with Dwyer’s wife, Sarah, as its lead broker.

—Quinn Donoghue 

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Companies and People
Asset Hero Property ManagementDolcefino ConsultingKyle DwyerSarah Dwyer
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apartmentFraudProperty ManagementRental HousingStudent Housing